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Service Advisor - Volkswagen NH

Department: Service
Location: Manchester, NH

Service Advisor

Quirk Volkswagen Manchester NH 03103

Quirk Volkswagen is currently seeking a Service Advisor to join our busy service department. This is an exciting opportunity to begin a career at the best dealership group in New England! Quirk Volkswagen has opportunities for inspired and motivated individuals who have the desire and passion to succeed. We want to speak with you regarding a career in automotive service.

Job Duties:

  • Greets customers in a timely, friendly manner
  • Writing Repair Orders and explaining charges
  • Diagnosing Customerís vehicle
  • Performing vehicle walk around and documentation of customer concerns
  • Provides a complete and accurate written cost estimate for labor and parts
  • Check progress of repair throughout the day
  • Contacts customers regarding any changes in the estimate or time impacts
  • Maintains strong customer satisfaction
  • Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturerísí specifications
  • Follows all Quirk safety policies and procedures, and immediately report any and all accidents to a manager or supervisor

Job Requirements:

  • Prior sales experience preferred but not required 
  • High School Diploma or College Degree preferred but not required
  • Experience in managing and organizing work time and work related activities
  • Excellent interpersonal skills
  • Must demonstrate a positive attitude and strong willingness to learn

Benefits include:

  • Modern Facilities
  • Medical and Dental/Vision insurance
  • Company Paid Life and LTD Insurance
  • Voluntary Employee, Spousal & Child Life Insurance
  • Short Term Disability
  • Critical Illness Insurance
  • Flexible Spending Accounts
  • 401K program
  • Paid vacation & Sick time 
  • Employee Assistance Program
  • Opportunities to advance within the organization
  • Comprehensive training
  • Employee Discounts

**All employees must pass Quirk's pre-employment background check, drug test, physical and motor vehicle record (when applicable to position)



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