Careers At Quirk Auto Dealers

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Service Receptionist/ Business Development Coordinator PT- Chevy NH

Department: Service
Location: Manchester, NH

Part-Time Service Receptionist/Business Development Coordinator  

Quirk Chevrolet Manchester, NH 03103 

There is an opportunity to begin a career at the best dealership group in New England! Quirk Auto Dealers has opportunities for inspired and motivated individuals who have the desire and passion to succeed. We want to speak with you regarding a career in the automotive service industry.

We are currently searching for a part-time service receptionist/business development coordinator to assist with the demand of our busy service department. This individual is responsible for producing committed scheduled appointments between our customers and our service department and should also enjoy interacting with people while striving for complete customer satisfaction. Come join a team with a focus on relationships with our customers and staff as well as the surrounding communities. We will provide exceptional training to set you up for success! Quirk offers a professional environment and many opportunities for learning, growth and career advancement.

Job Duties  

  •  Scheduling appointments
  •  Greeting customers as they come into service
  •  Follow up on customer service experience
  •  Email clients to confirm appointments  
  •  Attends regularly scheduled daily meetings within the department
  •  Plans and prioritizes e-mail leads
  •  Reviews advertisements published by the company and files the latest three weeks' worth of ads in a manner which makes them accessible and useful to achieve the overall goals of the department
  •  Inputs and logs all activity regarding customer contact
  •  Updates and purifies customer records
  •  Remains up-to-date on all company developments, industry knowledge and standards
  •  Makes out-going and answers in-coming telephone calls by using the company developed script to schedule committed appointments
  •  Effectively acquires telephone numbers to be used in making out-going calls
  •  Promptly and courteously answers in-coming phone calls
  •  Communicates scheduled appointments to proper company representative
  •  Performs administrative functions regarding the business development
  •  Becomes familiar and understands the certification process
  •  Works toward achieving certification
  •  Maintains and manages customer data base by updating and generating prospects as well as ensuring the integrity of the database
  •  Report to management any opportunity that arises.
  •  Any other job task as requested by Management 

Job Requirements

  •  No automotive experience necessary
  •  Strong communication skills on phone, in person, and through email
  •  Friendly Personality 
  •  Proficiency with MS office programs
  •  Superior customer service skills
  •  Outstanding phone skills and follow-up
  •  Great attitude with a high-energy personality

Benefits:

  •  401K program 
  •  Employee Assistance Program
  •  Opportunities to advance within the organization
  •  Comprehensive training
  •  Employee Discounts
  •  Modern Facilities 

**All Quirk employees must pass the pre-employment background check, physical, drug test and Motor Vehicle Record check (if applicable to position)

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